Hotel Consulting Zenith Act Direct!

Mission

DIRECT SALES 4 SELF SUSTAINABILITY

Zenith Hotel Consulting operates in Albanian and Kosovo market and offers a wide range of digital/online hospitality services, tailor made to each hotel, to ensure sustainability and a maximum return on investment to its owners and investors in tourism industry. We bring our expertise through consultancy projects in Corporate Identity and Web design, PMS implementation, revenue management, online & social media marketing and direct sales strategies. Our foremost mission is to make hotels self-sustainable by implementing direct sales strategies. We train teams to deliver exceptional service to their guests. With the main focus on sustainability we process a strategic, measurable and objective planning, by increasing the levels of profitability in the short term while forecasting and building a business model with good prospects in the mid and long term.


WHAT WE DO 4 YOU

Zenith Hotel Consulting coordinates in-house everything for our clients, delivering to them a customized package of our services in excellent quality and everything from a single source.
Our projects include and are not limited to the following areas:


Development of the identity

In this process, we review, research and create or recreate the logo following the Company Identity Manual as well as Development/Creation of the Website, keyword analyses, content writing & management, SEO.

Sales & Revenue Managment

In close cooperation with the management, we do analyses of SWOT, competitors, target groups, market segments and clients and set up a sales concept, dynamic pricing, online-distribution & sales, PMS, rooms’ categorization, reservation- and Hotel terms and conditions.

Marketing & Communication

We provide targeted, marketing services that will enhance your hotel’s presence and will promote it to the fullest extent possible and getting your hotel to greater national and international search results. Our services include: E-Marketing, setup of Online Booking Channels (OTA), Search Engine Optimization, Social Media Development & Management, Digital and Traditional Campaigns and Controlling.

Staff Training

We turn front desk staff into salespeople. We train the management to implement forecasting controls for an effective Yield Management, in order that they can manage the maximization of SOR/GDS/CRS/PMS. We also train the management to make a detailed monitoring of reservation reports and of operating expenses.
We train the staff to use the PMS/Channel Manager and to complete the hotel booking procedures as well as maintain relationships with OTA-s.

Projects

We are proud to have served to our valuable clients in cooperation with our partner, the European Bank for Reconstruction and Development Program - Advice for Small Businesses, Tiranë.

Our Team

Zenith Hotel Consulting is a small new business created on October 2015 in Tirana, Albania with the purpose of offering consulting, coaching and services to the hotels, in regards of development of the identity, sales and revenue management, marketing and communication, staff training.

Team Member

Venera
Zeqja

Sales & Marketing Specialist

15 years’ experience in sales and marketing and 5 years' ongoing experience in the hotel industry.

Team Member

Arenc
Haxhillari

Art Director


14 years of experience in developing engaging and innovative digital and print designs for clients in broad range of industries.
Highly adept at visual strategy, layout development, branding, and print and new media advertising.

Team Member

Fisnik Haçkaj

ICT


Website Frontend and Backend developement with the latest technology.
Responsive Websites
Corporate Websites
PMS integration

Team Member

Petrit Seraili

Marketing Strategist


22 Years of experience in
Design and implement marketing strategies aligned with business targets
Develop digital campaigns to increase web traffic
Analyze sales and marketing metrics
Forecast market trends
Research market to identify new opportunities
Generate innovative ideas to promote brands and products
Address advertising needs
Establish a strong, long-term web presence

Drop us a line

Address

Hoxha Tahsim 94, Tirane, Albania

Phone

+355 684 848 000

+43 660 9257276

Email

venera.zeqja@gmail.com